Privacy Policy
This policy explains the information Trailwise Atlas processes through its digital map shop, delivery service, and support channels.
Data collected
We may collect your name, email, billing region, order and license records, support messages, cookie choices, and technical security data such as IP address, device type, browser, and timestamps. We do not track your live hiking location through downloaded GPX files.
Purposes
Information is used to complete purchases, issue route files, restore access, provide support, protect the store, maintain tax and license records, and understand aggregate site performance where consent is required.
Payments and suppliers
Payment providers process payment credentials under their own notices; we do not store complete card numbers. Hosting, email, analytics, and security suppliers receive only the information needed to perform their services. We do not sell personal information.
Location information
The website does not require precise device location to purchase a kit. A map embed or navigation app may request location separately, but that request is governed by the external provider and your device settings.
Retention and rights
Transaction records are kept for legal accounting periods; support and security data are retained only as reasonably necessary. Applicable law may give you rights to access, correct, delete, restrict, or export data. Email [email protected].
Protection and updates
We use reasonable administrative and technical controls, although no online transmission is risk-free. Changes to this policy will be posted here with a revised effective date.